Privacy policy

What we keep, why, and who sees it. Short and plain.

Last updated: November 10, 2026

The short version

SignalPrep is a platform, so it needs some information to work. At the least, we keep an ID for you and a record of what you do here, like the tests you take and the answers you give. That's how your progress works, and how we count how the site is used.

We don't sell or rent your information, and we don't share it with advertisers. We may use it, including with AI, to build tools that help clubs and students, such as spotting which students need help before their exam. Only for that.

What we collect

• Without an account: an anonymous ID in a cookie, and your practice answers and scores. No name, no email.
• With an account: your email, a scrambled password, your practice history, and anything you add to your profile, like a name, call sign, province or phone number.
• If you came through a club's link: which club, so it gets the credit.
• If you buy something: what and when. Stripe takes your card; we never see the number.
• If you book an exam through SignalPrep: your booking and the examiner's record of the exam.

Who sees it

• You, on your progress page and your profile.
• Your club, if you join its class with a code, or sign up through its link and see the notice. Its instructors see your name, email and progress, so they can help. Leave the class on your progress page and they stop seeing you straight away.
• Nobody sees anonymous practice by name. It is only ever counted. A club's public class page shows totals only, and stays blank under five people.
• The services that run the site, each only for its own job: payments, email delivery, hosting and our network provider.
• Google Analytics, which counts visits on signalprep.ca. We send it pages, clicks and scores as numbers, never your email, name or call sign.

Clubs' own lists

A club can keep its member and dues list on SignalPrep, and import its own spreadsheet. The club already keeps this information; it decides what goes in, and lets its people know it uses SignalPrep. We hold it only to run the club's tools. Dues paid by card go to the club's own Stripe account, not to us.

How long we keep it

Your account stays until you delete it. Deleting it removes your email address, name, call sign, phone number and profile, and ends your place in any class.

We keep a record of what the account did, its practice, under a random ID with nothing that identifies you, so our usage counts stay true.

Payments and exam records are kept as the law and ISED require, without your name attached where the law allows. Exam records are kept for three years (RIC-1) and sealed, so any change to them would show.

Where it's kept

On a server we run in Toronto, Canada. Stripe, Google and Cloudflare may handle some information outside Canada, mostly in the United States.

Cookies

We set one cookie of our own. It keeps you signed in and holds your anonymous ID, and it lasts a year from your last visit. Google Analytics sets its own cookies. Your browser also remembers your theme and language.

Your choices

Practise without an account. Leave a club's class any time. Unsubscribe from any email with the link at the bottom. Delete your account from your profile: your details go, and your practice stays only as an anonymous record. Or write to [email protected] for a copy of your information, or to have it corrected or deleted.

Young students

Lots of people pass the exam young, and they're welcome here. If you're under the age of majority where you live, please check with a parent or guardian before you make an account or buy anything.

Who we are

SignalPrep is run by Epilogue Consulting Group Inc., operating as Epilogue, in Ontario, Canada. SignalPrep is one of Epilogue's ventures, and it follows Canada's privacy law (PIPEDA). If this policy changes, we'll change the date at the top. Questions: [email protected].