Terms of use

The rules for using SignalPrep. Short and plain.

Last updated: November 10, 2026

Using SignalPrep

SignalPrep is run by Epilogue Consulting Group Inc., operating as Epilogue, in Ontario, Canada. SignalPrep is one of Epilogue's ventures. By using it, you agree to these terms. Practice is free and needs no account. How we handle your information is in our privacy policy.

Your account

Use your own email and keep your password to yourself. One person per account. If you think someone else has used yours, change your password and tell us. You can delete it any time from your profile, and we may close an account that breaks these terms. If you're under the age of majority where you live, check with a parent or guardian first.

The questions and the exam

The questions come from ISED's public question banks, checked word for word. The explanations and lessons are ours. SignalPrep is a study tool, not the exam, and it isn't affiliated with ISED or Radio Amateurs of Canada.

We work hard to get things right, but we don't promise you'll pass. If you find a mistake, tell us and we'll fix it. Rules change, so check the current requirements with ISED before you sit the exam.

Payments

Prices are in Canadian dollars, shown before you pay, and handled by Stripe. Pro is a one-time payment, not a subscription, and seats a club buys give its students Pro. All sales are final. If something is wrong or misleading, write to us and we'll fix it.

The Member club plan renews each year until the club cancels it. Club dues go to the club's own Stripe account, and questions about them go to the club.

How long Pro lasts

Pro is yours for good: there is nothing more to pay and it never renews. “For good” and “yours to keep” mean for as long as SignalPrep runs, not forever. If we ever close SignalPrep or stop offering Pro, we'll do one of two things: tell you on the site and by email at least 30 days ahead, so you have time to finish studying; or, if we have to stop sooner, email you a PDF of all your practice: every test, every answer and your scores. The same goes for seats a club bought for its students.

Clubs

A club's account is run by the people the club puts in charge. The club is responsible for what it posts, and for letting the people it adds or imports know it uses SignalPrep. It may use what it sees about its students to help them, and must not sell it or share it outside the club. No spam: Canada's anti-spam law (CASL) applies to club emails just as it does to ours.

Acceptable use

Don't break the law, try to get into what isn't yours, copy the site in bulk, overload it, or share or resell Pro. We may close accounts that do.

Our responsibility

SignalPrep is provided as it is, and it may sometimes be down or have mistakes. As far as the law allows, we aren't responsible for indirect losses, like lost time or a missed exam date, and the most we'd owe you is what you paid us in the past 12 months. Nothing here takes away your rights under consumer protection law.

Other sites

Gear links go to Amazon.ca or radio shops, and we may earn a commission. We aren't responsible for those sites, and their own terms apply there.

Changes and the law

If these terms change, we'll change the date at the top, and if a change matters, we'll say so on the site first. Ontario law applies, and disputes go to the courts of Ontario. Questions: [email protected].